The April Place to Be!


Two Days Full of Informative and Timely Educational Sessions
for Community Owners & Retailers

Rooms have been reserved at The Landing Hotel for the evenings of April 10- 11, 2018.
To secure discounted rate of $149 use the Direct Booking Link for The Landing Hotel: or Group Code: NYH1804.

The cut off date for both registration and rooms is March 20, 2018.

  • Foundations of Management
  • National Legislative & Regulatory Update
  • HUD’s Manufactured Housing Installation Program Update
  • OSHA Update – How OSHA Impacts Your Organization
  • Mistakes Managers Make
  • Fair Housing 2018
  • American’s with Disabilities Act (ADA)
  • Emotional Support vs. Service Animals
  • Paid Family Leave
  • Many More timely & Important Topics

Additional Feature:

Vendors Trade Show with Homes on Display!

Foundations of Management
Joe Adams

Designed for owners & managers of manufactured housing retail sales centers and/or MH community owners & managers.

Focus is on ‘How to Recruit’, ‘Interview’, ‘Communicate’, ‘Educate’, ‘Motivate’, ‘Exemplify’, ‘Network’, ‘Transfer Responsibility’ and ‘Grow Your People’. It’s all about real life MH management! Joe will present a second session, MISTAKES MANAGERS MAKE – Retail sales center owners / managers and community owners / managers must wear numerous ‘hats’ to succeed in relationships with customers / residents and staff. Topics take a positive & fun look at the common mistake managers make when performing as a ‘Firefighter’, ‘Accountant’, ‘Teacher’, ‘Counselor’, ‘Architect’, and/or ‘Trustee’.

As president of The Housing Marketplace, Inc., Joe brings thirty-nine years of sales, marketing, and business experience to his clients. Starting as a home sales representative in California, he progressed through the management ranks serving as Sales Manager, Divisional Sales Manager, Vice President of Sales, and Corporate Director of Marketing for a national home builder. Joe’s been a General Manager of a manufactured housing and RV plant. He also has extensive retail experience in site-built housing developments, on-your-own lot, and numerous family and retirement housing communities throughout the US, which allows him to relate to various housing markets. Combining an educational and motivational presentation style, Joe delivers dynamic, high-impact, no-fluff seminars. He doesn’t waste time with outdated
theories that no longer work in today’s home selling/community management environment.

National Legislative & Regulatory Update & Fair Housing 2018
Rick Robinson

2018: Rick Robinson, Manufactured Housing Institute, General Counsel and Senior Vice-President for State & Local Affairs will update attendees on a variety of federal initiatives including Duty to Serve, Dodd Frank Reform and other federal legislation that has a direct impact on all industry members regardless of which state your business is located in. Rick will present a second program entitled “FAIR HOUSING BASICS THAT COULD COST YOU” which is a must attend session for every community owner throughout the Northeast region.

Rick has spent over three decades in law, government and politics. It was during a stint on Capital Hill as Legislative Director/General Counsel to Rep. Jim Bunning (KY-04) where Robinson first became familiar with the manufactured housing industry. Robinson previously worked as a lawyer for Graydon, Head & Ritchey in Cincinnati, Ohio where he focused his practice mainly on banking and real estate. While at this firm, Robinson also developed a public affairs practice where he earned a reputation for successfully cultivating relationships on both sides of the political aisle.

Retailer Responsibilities/Opportunities Under The Manufactured Housing Installation Program
Mark Conte
Mark Conte

This presentation will make retailers familiar with the various federal requirements  under all aspects of the Manufactured Housing programs that may have been previously overlooked. Handouts, links checklists and other resources will be made available to assist retailers comply with these requirements while creating new opportunities for their business. This fast-paced presentation will touch on elements of the The Manufactured Housing Improvement Act of 2000, Alternative Construction & On-Site Completion, Manufactured Home Procedural and
Enforcement Regulations, and how retailers and installers should protect themselves when it comes to Dispute Resolution.

Mark started his career in the MH industry conducting quality control inspections at the Champion Homes in Claysburg, PA. Conte soon became the Quality Assurance Manager and carried out special assignments at several other Champion factories in the eastern US.
In 1993, Conte began working for HUD’s primary monitoring contractor (NCSBCS) conducting quality audits and performing other special projects across the country. From 1996 through 2016, Conte worked at the Pennsylvania Dept of Community and Economic Development, Factory Built Housing Division overseeing all manufactured and modular housing production and placement in the state. By 1999, Conte was promoted to Division Director. As Director he developed the Pennsylvania installation programs for both new and relocated manufactured housing and modernized the modular housing program. Additionally, Conte created training programs for industry professionals and municipal code officials to support the effort in Pennsylvania. In January 2017 Conte started Manufactured Housing Compliance Services, which has focused on training manufactured home installers and building code officials. Classroom training’s are  supported through the use of a blog with the singular focus of keeping manufactured home installers informed beyond the minimum requirements. Conte has developed training courses approved for various state installation programs as well as HUD installation states.

OSHA Update – How OSHA Impacts Your Operation
Michael Halter
Michael Halter

Michael Halter, MS, CSP, CPCU, Director of Loss Control at Haylor, Freyer & Coon, will present an OSHA Update that will include information about OSHA Posters and where they should be displayed; OSHA Logs—what information should you keep track of to help protect against lawsuits and to provide safety tips for employees and residents; Written Safety Programs—Best practices, safety posters, injury prevention and more; Safety Training Materials—ladder safety, defensive driving skills, dog bite prevention and water safety tips; and Handling an OSHA Inspection—do you have written snow plow agreements? A first safety plan? Driver safety manual? Equipment safety manual? Make sure you are covered!

This is a MUST ATTEND for all community owners in the Northeast!

Mike has over 30 years of safety and health consulting experience. He holds a Masters Degree in industrial engineering with a concentration in human factors and ergonomics. Mike has been a speaker at major safety conferences, local safety events, safety day meetings, client meetings, and at colleges and universities. He has completed work across the United States, Canada, Europe and China. Mike’s client work focuses on helping businesses implement effective safety programs that prevent accidents, improve regulatory compliance and lower costs. His risk assessment work activities include completing best practices evaluations, safety and health risk assessments, regulatory compliance audits, safety culture surveys, machine guarding assessments, and construction safety inspection.

Americans with Disabilities Act
Mark Glaser
Mark Glaser

The Americans with Disabilities Act (ADA) was signed into law on July 26, 1990, by President George H.W. Bush. The ADA is one of America’s most comprehensive pieces of civil rights legislation that prohibits discrimination and guarantees that people with disabilities have the same opportunities as everyone else to participate in mainstream of American life – to enjoy employment opportunities, to purchase goods and services, and to participate in State and local government programs and services. Modeled after the Civil Rights Act of 1964, which prohibits discrimination on the basis of race, color, religion, sex, or national origin – and Section 504 of the Rehabilitation Act of 19732 – the ADA is an “equal opportunity” law for people with disabilities.

Mark is a shareholder in the Albany office of Greenberg Traurig, LLP. He focuses his practice on legislative issues, governmental ethics and compliance, advising lobbying firms and others with respect to their obligations under the Lobbying Act, New York City’s Lobbying Law. He also regularly appears in matters before the NYS Joint Commission on Public Ethics and the New York City Clerk’s Office. In addition, Mark frequently deals with the State Gaming Commission and regularly provides regulatory advice to clients in the racing and gaming industry.
Previously, Mark served as counsel to the Majority of the New York State Assembly, acting as legal advisor to five Speakers of the Assembly as well as other members of the Assembly’s leadership. Mark also serves as a Commissioner of the New York State Commission on Uniform Laws.

Recertification Continuing Educatoin Course

In conjunction with the New York State Department of State Department of Building Standards & Codes, William Sherman will present a three hour continuing education course on Thursday, April 12, 2018 from 1:00-4:00 pm. There is no extra charge for Symposium attendees to attend this course, but pre-registration is required. Be sure to fill out the registration form.

Brand New Location – Rivers Casino & Resort!

The all new Rivers Casino & Resort is one of the anchors of the Mohawk Harbor development on the beautiful Mohawk River in Schenectady, NY. Mohawk Harbor is a 60 acre planned community with luxury living, high-tech offices, restaurants, retail shops and a marina along one mile of waterfront. This beautiful boutique casino has 1,150 of the newest, hottest slots and over 67 table games ranging from Blackjack to Craps. The Resort’s unique and robust dining options are suited to fit any particular palate. You can be adventurous and casual in our marketplace or enjoy a special night at Duke’s Chophouse. The Landing Hotel offers a luxurious experience with panoramic views of the new Mohawk Harbor. The Landing Hotel connects directly with the Rivers Casino by a grand entryway so guests are only steps
away from a night of video gaming, world class poker, live entertainment and a variety of dining options. This brand new hotel features spacious king rooms, bay suites with wrap-around balconies, king suites with views of the Mohawk Harbor and ADA accessible rooms with roll-in showers. The Landing Hotel features Splash Spa at Rivers Casino with a full menu of services. The Courtyard by Marriott is the second hotel located at Mohawk Harbor. The Courtyard features the Bistro Restaurant, a fitness center and indoor pool. While not attached to the River’s Casino, it is just a short walk away. Schenectady has over 50 restaurants within a short walk or drive from the Rivers. There are museums, Proctors Theater and many entertainment venues to explore.

Enjoy the Vendors Trade Show
with Homes on Display

For information on becoming an exhibitor click here or call 1-800-721-HOME.

Register Now!

The Northeast Symposium is two days full of informative and timely educational sessions for community owners & retailers being held at Rivers Casino & Resort in Schenectady, NY.